How Can I Get Service In An Area Where There Is No Coverage Wit T Mobile

Signal boosters are discontinued and no longer available for buy. If you lot want aid with signal booster setup or connection issues, we accept you lot covered.

Gear up up a bespeak booster

Get to know your signal booster

The device includes a window unit of measurement, which receives T-Mobile indicate (minimum of 1 bar 3G, 4G, or 4G LTE), and a separate coverage unit of measurement, which rebroadcasts the point in your domicile.

Window unit

Receives T-Mobile 3G, 4G, or 4G LTE signal from exterior, and sends it to the coverage unit.
Place this in a well-ventilated area with the strongest and nearly reliable 4G LTE betoken. This is usually best in a window.

Select an epitome to aggrandize.

Coverage unit

Rebroadcasts T-Mobile'due south indicate throughout the home, boosting your point strength and reliability.
Place this in a well-ventilated area to provide the best in-home coverage.

Select an prototype to expand.

Minimum of 1 bar of indoor T-Mobile signal in your home with 3G, 4G, or 4G LTE (Not for 2G signal)
Phone that tin can connect to the T-Mobile network'southward 3G, 4G, or 4G LTE
Ability outlets near the units
Active T-Mobile postpaid business relationship
No home Net or Wi-Fi needed!

4G LTE Signal Booster / Signal Booster Duo technical specifications
Specs	4G LTE Betoken Booster / Point Booster Duo
Maximum connections	16 vocalism, 4 information
Range	Approximately 3,000 anxiety
Handoff	The signal booster provides an extension of the T-Mobile network, then your calls will stay continued as they normally would when you lot move between booster coverage and other T-Mobile coverage or Wi-Fi Calling
Devices supported	T-Mobile and non-T-Mobile (BYOD) devices that tin can connect to the T-Mobile network's 3G, 4G, or 4G LTE
Technology / frequencies	4G LTE: Band 2 / L1900 Band 4 / L2100 Duo model simply: Band 12 / L700 (for markets with only L700 coverage) Includes VoLTE 3G/4G (UMTS): U1900 U2100 No 2G bands

Set up your betoken booster service

Setup usually just takes 15 minutes. When a new channel is added to the network simply not included in the indicate booster, device setup time may accept up to 1 hour instead, while the device updates.

Select to download the 4G LTE Signal Booster English start guide or Castilian kickoff guide. For the Duo model, run into the Duo start guide.

Commencement guide not opening? Install the free Adobe PDF viewer on your calculator, Android, or Apple tree iOS device.

Register or update your signal booster location

If y'all just received a signal booster from T-Mobile's loaner program, it'due south already prepare for the accost where it was delivered. No need to register!

If you lot moved to a new address or bought a not-T-Mobile signal booster, visit Annals a signal booster.

Troubleshoot problems with your indicate booster

Read me offset

Before post-obit the steps below, ensure the following:

Ensure the event only happens when using the signal booster. Otherwise, follow betoken issues on device.

Check for an indicator low-cal.

Follow the setup video in a higher place for all-time results.

Brand sure the device is in a 3G / 4G coverage area. If non, your location doesn't accept whatsoever bespeak to boost.

Unplug the ability adapter from both units, wait a few minutes and and so plug them in.

Test your phone without LTE enabled.

If your device meets the criteria to a higher place, but the result persists, proceed with the steps beneath.

Window unit errors

No lights, Power low-cal is off

Verify ability supply is plugged into the Window Unit and wall outlet correctly.
Verify at that place is power to the outlet by testing with some other electrical device.
Swap the power supply with the coverage unit to bank check if the ability supply is defective.

Place window unit in a location that receives 3G/4G coverage.
Check the point level on the handset (may take 1-2 minutes) where the window unit is placed.
The handset should show ane solid bar of point where the window unit is located.
Bank check the status lite on the window unit. If it is flashing blood-red or solid carmine, refer to those error steps.

Await for the lite to end flashing light-green.
Ensure window and coverage units are not placed close to a 5 GHz cordless phone, wireless router, or Wi-Fi device.
This helps prevent in-home interference, which tin impact the size of the coverage chimera and point strength.

Verify a connection has been established. The status light blinks or flashes red when scanning.
Once connexion is established, the status light turns off and the ability light remains solid red.
Verify window unit vents are non blocked or covered.
Move window unit of measurement to a libation spot.
Expect a few minutes and see if the window unit works and if the flashing red condition lite has gone abroad.

Unplug the window unit power cord.
Wait 10 seconds.
Plug the window unit power string in.

Attempt to place a call.
If you cannot place a call or use information, motion window unit to a different location.

Clear window unit vents of whatever blockage. Ensure location of unit of measurement allows free flow of air.
Once the window unit has cooled downwards, it volition operate as normal.

Unplug the window unit for a few seconds and and so plug it back in.

Motion window unit to another location.
Y'all might need to move your system to the other side of your home.
When you have an E8, your organisation will withal offer you indoor cellular coverage.

Coverage unit errors

Unplug the coverage unit.
Movement coverage unit of measurement further away from window unit.
Plug coverage unit in.

Ensure signal booster is being used at the chief use accost.
Move coverage unit of measurement to a location where you have better cell phone coverage.
Ostend this location's signal force using the your mobile phone.
If the mobile telephone cannot become signal, the bespeak booster will not work.

Attempt to place a call.
If you lot cannot place a call or utilize information, move window unit to a different location.

Mistake iii, Fault 4, or Flashing cherry

Check the coverage unit vents are clear, and they have free airflow.
Move coverage unit to a cooler spot.
Once your coverage unit has cooled downwardly, it will operate as normal.

Motion the device and meet if it works. If it works, it may be Error 1 that looks like an Error seven. If so, follow Fault 1 steps above.
Restart the coverage and window units.

Movement coverage unit to another location.
Repeat until you lot no longer go Error 8.

Wait for the status light on the coverage unit to terminate flashing green.
This may take up to x minutes.

Movement the coverage unit further away from the window unit.
The coverage indicator value increases as the coverage area increases.

Determine how many bespeak bars you take on the phone vs. the coverage unit of measurement. The more bars shown on the window unit the better the coverage will exist.
Motion window unit to an surface area that has better 3G/4G coverage.
To increase the coverage area, move the coverage unit farther abroad from the window unit of measurement; the higher the coverage indicator value, the better the coverage. A half dozen is the minimum supported coverage value.
If y'all are using a wireless information device such as a babe monitor, cordless phone, or Wi-Fi router, the coverage unit should be positioned at least three feet abroad from the device. Placing it likewise shut tin degrade information rates or even make it impossible to connect.

Verify power supply is properly connected to coverage unit and power outlet.
Verify outlet has power.
Swap power supply with the window unit to see if the ability supply is lacking.

Unplug the coverage unit.
Wat at least 10 seconds.
Plug the coverage unit back in.
Bank check if there are any error code messages.
- If at that place are error codes, follow the steps for advisable error code.
- If at that place are no error codes, contact u.s..

Units may accept five to ten minutes to re-plant connections.
If outcome persists, verify both units have aforementioned serial number.
Locate the serial number is located on the bottom of the units on the manufacturer label.

Attachments

4G LTE Signal Booster Duo Quick Start Guide.pdf Preview
4G LTE Signal Booster Commencement Guide (English).pdf Preview
4G LTE Indicate Booster Offset Guide (Castilian).pdf Preview